We at Terra Bacio do everything we can to make each of your visits a pleasant experience. When scheduling for a spa services please plan to arrive 15 minutes prior to your scheduled services to fill out any necessary paperwork and to enjoy our facility. Punctuality ensures that your services start on time and that services will be performed properly.
Because our technicians have reserved time especially for you, please provide 24-hours notice of cancellation for any individual service and 48-hours notice for spa packages and group booking. Failure to do so will result in loss of 50% of the package.
All gift certificates are valid for six months. They are nonrefundable and valid for services and products only. Failure to show up for scheduled appointment will render gift certificate null and void. Cancellation of scheduled appointment with less than 24-hour notice will result in loss of 50% of the value of certificate.
Please leave your valuables at home. We regret that we cannot be responsible for personal articles lost or stolen.
For parties of four or more our Salon Manager will ensure your event is a success. Group reservations include a 15% service fee. By special request, we can arrange refreshments or a light lunch for your party.
CELL PHONES AND PAGERS
For your enjoyment we strive to create a calm and peaceful atmosphere. We want your day at Terra Bacio to be an escape from the world outside. Out of consideration for other guests, please silence cell phones.
Please arrange for childcare prior to your spa or salon visit. We also ask that a parent accompany any minor under the age of 17 receiving spa and/or salon services. If unaccompanied any salon services performed will be agreed upon between the minor and service provider unless other wise stated by parent or guardian prior to the service.